Alba Connect — Return & Refund Policy

Thank you for shopping at Alba Connect.

If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns. The following terms are applicable for any products that you purchased with us.

Interpretation & Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

  • Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to Alba Connect.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by you to purchase Goods from us.
  • Service refers to the Website.
  • Website refers to Alba Connect.
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel your order within 7 days without giving any reason for doing so.

The deadline for cancelling an order is 7 days from the date on which you received the Goods, or on which a third party you have appointed (who is not the carrier) takes possession of the product delivered.

Refund Eligibility

  • Refunds apply only to the listed subscription plans shown on our pricing page.
  • Physical or one-time/consumable Goods (if any) are generally non-refundable unless required by law.

How to Cancel

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us by email:

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: